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Can I transfer to another Spartan Race, to another person, or both?

If you've registered for a race and would like to transfer this to a future event or another participant, please read the following FAQ carefully.

Please note that this process does NOT apply to Season Pass or 4-Event Pass holders as these cannot be transferred to another race or another participant. Those who have registered as part of a prepaid team, please contact info@spartanrace.com.au for advice.

 

THE DETAILS:

  • The following Transfer/Deferment Policy currently only applies to Spartan Race events in Australia and New Zealand. We are not able to transfer a registration to another country.
  • Deferment codes are valid for up to 2 years. Any deferrals made in 2019 are valid until 31 December 2020.
  • Race deferrals are available until online registrations close on the Tuesday before race day. For any deferrals after this period, please contact our Customer Service team at info@spartanrace.com.au one week after the event.
  • A deferment code cannot be used for a sold out event. It is the racer's responsibility to ensure the event is not sold out before completing the deferment.
  • We cannot apply and/or refund a deferment coupon code after a transaction has been completed. If you wish to use your deferment credit for a future race, make sure to defer your race prior to your registration.

 

THE PRICING:

  • At the time you defer your race, you are charged the flat Deferment fee of AUD$20 for adult races or AUD$5 for kids' races. 
  • When you defer your registration, you will be given a credit for the amount that you had originally paid for registration, not including insurance, the processing fee or any additional purchases such as bag check or iTabs.
  • If you are deferring your entry to another person to use, you will still pay the flat deferment fee. Whoever completes the new event registration with the deferment credit will be responsible for paying the price difference, if applicable.
  • You will not be able to use any other discount codes in conjunction with the deferment code.
  • The deferment credit cannot be used to pay for taxes, processing fees or the mandatory insurance. You will need to pay those fees again when you sign up for the new event.
  • A deferment code can only be used once for ONE registration and cannot be split across multiple races. Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, processing fees, or merchandise. 

 

THE PROCESS:

To Transfer YOURSELF to a different race or event:

  1. Head over to Chronotrack (our registration system) and choose "Athlete Login" in the upper right corner: 




  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw from this race/event and receive credit to use at another Spartan Australia race/event, e.g. change from Sprint to Super, or defer your registration to a future event.

  6. You will then be asked to confirm the Race Deferral fee (AUD$20 for adults or $5 for kids) and to finalise that transaction.

  7. After payment, you will receive a confirmation of your deferral, with a coupon code that can be used to register for the next race of your choice. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile: 
    *If you're deferring your entry to a friend to use in your place, all you need to do is supply them with this coupon code. They can then proceed with registration as normal. (see #8)

  8. When you're ready to register for your NEW race, simply go through the registration process as usual for the new event. Input the Deferral Code you received into the Coupon Code field during registration and you will be credited the appropriate amount. Any remaining fees (price difference, Participant insurance, processing charge) will be your responsibility at that time.
  9. Any other discount codes CANNOT be used in conjunction with race deferrals.
  10. It is up to you to ensure the race you want to transfer to is not sold out and also be aware that events can sell out at any time. It is possible for a heat for event to sell out during the transfer process. 
  11. It is up to you to ensure that you use the code correctly. Codes cannot be applied retroactively and refunds will not be issued for forgetting to use the code, or for using the code to register for the wrong event. If you're not sure, please contact us before making payment.

 

To Defer my registration to a DIFFERENT PERSON:

  1. Head over to Chronotrack (our registration system) and choose "Athlete Login" in the upper right corner: 




  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw your registration from this event and receive credit to transfer to another racer.

  6. After choosing "Defer My Registration for Another Event," you will be asked to confirm the Race Deferral fee (AUD$20 for adults or $5 for kids) and to finalize that transaction.

  7. After payment, you will receive confirmation of your deferral via email.  That message will include a coupon code. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile: 

  8. You'll need to give that code to the new racer. 
  9. The new racer will go through the registration process as usual, until prompted to enter a "promotional code."  He/she will input that code, and it will credit the appropriate amount.  Any remaining fees (price difference, taxes, processing charge) will be the new racer's responsibility at that time.
  10. Any other discount codes CANNOT be used in conjunction with race deferrals.
  11. It is up to the individual to ensure the race they want to transfer to is not sold out and also be aware that events can sell out at any time. It is possible for a heat for event to sell out during the transfer process. 
  12. It is up to the individual to ensure that they use the code correctly. Codes cannot be applied retroactively and refunds will not be issued for forgetting to use the code, or for using the code to register for the wrong event. If you're not sure, please contact us before making payment.
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